Warranty
CONDITIONS OF THE GUARANTEE:
The guarantor assures the buyer of the high quality and proper functioning of the furniture, provided it is used properly.
The guarantee, including the warranty included in the guarantee, is granted to the individual for a period of 24 months from the date of delivery of the furniture to the buyer. In the case of commercial purchase, the warranty period is 12 months.
- consumer purchase within the meaning of the Act of 27 July 2002 (Journal of Laws 02141.1176): this is a purchase made by a natural person who acquires the item for a non-business purpose.
- commercial purchase - made by a commercial entity or a natural person who carries out business activities.
The guarantee does not cover:
- damage resulting from improper or careless handling of the product, i.e. as a result of fortuitous events or circumstances not attributable to the Manufacturer;
- damages incurred by the Purchaser as a result of improper or inconsistent use, storage, maintenance or self-repair;
- mechanical defects and external damage to the surface of the products resulting from an external cause (thermal, chemical, or other caused by action or omission of the user);
- defects and damages of which the Purchaser was informed before the purchase and as a result of which the price of the product was reduced;
- damage resulting from natural, partial or total wear and tear, compatible with the characteristics or the intended use of the product, in particular scratches, discolouration or tarnishing of the product;
- differences in materials, shades of colour intended by the manufacturer in the original, resulting from the designed artistic and aesthetic features of the product and characteristics of the raw materials from which the furniture was made,
- changes in the colouring of the varnish coating resulting from its exposure to long-term adverse effects (increased temperature, tobacco smoke, etc.).
Claims for defects are accepted only in writing.
Complaints will be dealt with within 14 days of the date of notification, if the defect can be rectified without factory repair or by replacing components that do not need to be sent or ordered by the manufacturer.
In cases where it is necessary to additionally check the validity of the complaint or to bring in new goods, the time limit for rectifying the defect may be extended in justified cases.
The service does not apply to simple operations that the user can perform on their own, such as replacement of a light bulb, adjustment of hinges, tightening of a loose screw, removal of dirt, etc.
The guarantor is not responsible for the fact that the customer is not familiar with these terms and conditions of guarantee, use and maintenance, as this document is publicly available both at the point of sale and on the manufacturer's website.
TERMS OF USE AND MAINTENANCE: HPL laminate kitchen worktops.
The kitchen worktop is the most exploited part of the kitchen and therefore the material from which it is made (HPL laminate) is characterised by increased resistance to mechanical damage, increased temperature, moisture and UV radiation. Despite this, worktops are not indestructible. Excessive contact with water, very high temperatures (e.g. a pot placed straight from the fire) and certain chemicals for too long can cause irreparable damage, which is then not covered by the guarantee.
In particular, avoid:
- exposing the worktop to prolonged contact with water, especially at joints, at the sink and on the edges of the worktop.
- placing hot pots, pans and dishes on the surface of the worktop without the correct pads.
- cut, grind or hammer with blunt or sharp instruments directly on the worktop surface.
- opening the dishwasher during and immediately after a dishwashing programme (the dishwasher should be emptied at least 15 minutes after the programme has ended).
- cleaning the worktop with aggressive and abrasive cleaning agents.
Cleaning and maintenance
- most typical stains can be removed successfully with a dry or damp cloth. Dishwashing liquid, glass cleaner, non-scratching cleansing lotions can also be used. Always wash the surface of the worktop with clean water after using chemicals.
Melamine furniture fronts.
This is a basic material for the production of kitchen furniture characterised by an exceptionally wide range of colours. Melamine fronts are highly resistant to UV radiation, which ensures high colour durability over a long period of time, and moderate resistance to mechanical damage. They are suitable for use in closed, ventilated rooms with normal temperature and air humidity. It is not permissible to use them outdoors.
- exposing the fronts to prolonged contact with moisture and hot steam.
- it is not permissible to immerse MDF/PVC elements in water.
- it is not permissible for the surfaces to come into contact with sharp or rough objects, solvents or colouring agents.
- the use of solvents, abrasive scouring agents (powders, creams), undiluted or concentrated cleaning agents, especially coloured ones, is not permitted.
- do not leave stains to dry as they may permanently discolour the surface.
- do not use hard bristle brushes or strong scouring or bleaching agents
- do not cook without the cooker hood on.
Cleaning and maintenance
- Most typical soiling can be successfully removed with a dry or damp cloth. Dishwashing liquid, glass cleaner, non-scratching cleansing lotions can also be used. Always wash the surface of the worktop with clean water after using chemicals.
- stains caused by strongly coloured substances such as tea, coffee, red wine, curry, mustard should be rinsed off with water as soon as possible or wiped with a damp cloth.
MDF/PVC furniture fronts. MDF/PVC high gloss.
MDF/PVC elements are characterised by high aesthetics of workmanship, a wide range of colours. They are highly UV-resistant, which ensures high colour durability over a long period of time. Matt fronts show moderate resistance to mechanical damage. High-gloss fronts are characterised by low resistance to scratching and mechanical damage and therefore require special treatment during use. . MDF/PVC fronts are suitable for use in closed, ventilated rooms with normal temperatures and humidity. It is not permissible to use them outdoors.
In particular, avoid the following:
- exposing the fronts to prolonged contact with moisture and hot steam.
- immersion of MDF/PVC elements in water is not permitted.
- no contact of the foiled surfaces with sharp or rough objects, solvents or colouring agents.
- the use of solvents, abrasive scouring agents (powders, creams), undiluted or concentrated cleaning agents, especially coloured ones, is not permitted.
- do not leave stains to dry as they may permanently discolour the surface.
- do not use hard bristle brushes or strong scouring or bleaching agents
- do not cook without the cooker hood on.
Cleaning and maintenance
- use a soft cotton, silk or microfibre cloth to clean MDF/PVC fronts.
- Most common stains can be successfully removed with a dry or damp cloth. Dishwashing liquid, glass cleaner, non-scratching cleansing lotions can also be used. Always wash the surface of the worktop with clean water after using chemicals.
- stains caused by strongly coloured substances such as tea, coffee, red wine, curry or mustard should be rinsed off with water or wiped with a damp cloth as soon as possible.
Lacquered furniture fronts
Lacquered fronts are manufactured on the basis of mdf coated with high-quality colour varnishes. This technology allows any colour to be obtained from RAL, NCS and ICA colour charts. This gives a palette of over 2000 colours to choose from. Lacquered fronts are made in two surface finishes: matt and high-gloss. Lacquered fronts are characterised by high colour durability, increased resistance to moisture and water vapour, which is why they are often used as elements of bathroom furniture. High-gloss lacquered fronts, however, are characterised by low resistance to scratches and mechanical damage and therefore require special treatment during use. .
In particular they should be avoided:
- exposing the fronts to prolonged contact with moisture and hot steam.
- immersion of the lacquered parts in water is not permitted.
- no contact of the lacquered surfaces with sharp or rough objects, solvents or colouring agents.
- no solvents, abrasive scouring agents (powders, creams), undiluted or concentrated cleaning agents, especially coloured cleaning agents.
- do not leave stains to dry as they may permanently discolour the surface.
- do not use hard bristle brushes or strong scouring or bleaching agents
- do not cook without the cooker hood on.
Cleaning and maintenance
- use a soft cotton, silk or microfibre cloth to clean lacquered fronts.
- Most typical soiling can be successfully removed with a dry or damp cloth . Dishwashing liquid, glass cleaner, non-scratching cleansing milk can also be used. Always rinse the surface with clean water after using chemicals.
- stains caused by strong coloured substances such as tea, coffee, red wine, curry, mustard should be rinsed off with water as soon as possible or wiped with a damp cloth.
- do not remove the protective film if construction or finishing work is still taking place in the room.
Acrylic furniture fronts
Super Gloss furniture fronts are made of ABS furniture foil, the top part of which is covered with a layer of acrylic. Thanks to the use of acrylic the front surface achieves a gloss exceeding 80 Gloss. The front's surface is resistant to UV radiation and the colouring of the foil is fully repeatable. Furniture fronts are always supplied with a protective foil . This avoids damage to the surface during transport as well as during installation. After removing the protective foil, acrylic fronts undergo a curing process which lasts up to 7 days. High-gloss lacquered fronts are characterised by low resistance to scratches and mechanical damage and therefore require special treatment during use.
In particular the following should be avoided
- exposing the fronts to prolonged contact with moisture and hot steam.
- it is not permissible to immerse acrylic elements in water.
- Acrylic surfaces must not come into contact with sharp or rough objects, solvents or colouring agents.
- Do not use solvents, abrasive scouring agents (powders, creams), undiluted or concentrated cleaning agents, especially coloured ones.
- do not leave stains to dry as they may permanently discolour the surface.
- do not use hard bristle brushes or strong scouring or bleaching agents
- do not cook without the cooker hood on.
Cleaning and maintenance
- use a soft cotton, silk or microfibre cloth to clean acrylic fronts.
- Most common stains can be successfully removed with a dry or damp cloth . Dishwashing liquid, glass cleaner, non-scratching cleansing milk can also be used. Always rinse the surface with clean water after using chemicals.
- stains caused by strong coloured substances such as tea, coffee, red wine, curry, mustard should be rinsed off with water as soon as possible or wiped with a damp cloth.
- do not remove the protective film if construction or finishing work is still taking place in the room.
Wooden and veneered furniture fronts
Kitchen furniture with wooden and veneered fronts may differ from display kitchens. Wood is a natural material, the colour and grain of which depend on many factors, therefore differences in the texture and colour of fronts may occur, which does not constitute a defect of the product. Non-mechanised manufacturing technologies, such as manual lacquering and sanding, are used in the production of wooden fronts. The specifics of manual work means that surface inhomogeneities may occur, which do not constitute a defect in the product and do not affect its functionality or durability. Wooden fronts may, in the course of use, reveal slight changes in shape and dimensions caused by specific operating conditions (humidity, temperature differences, lighting, etc.) and the natural properties of the materials used in production. Such changes do not constitute a defect in the product and do not affect its durability and functionality.
In particular, avoid:
- exposing the fronts to prolonged contact with moisture and hot steam.
- opening the dishwasher immediately after the end of the washing programme, the dishwasher should be emptied at least 15 minutes after the end of the programme - hot steam may irreversibly damage the front (swelling of the front, loosening of the veneer).
- it is not permissible to immerse wooden elements in water.
- it is not permissible for wooden and veneered surfaces to come into contact with sharp or rough objects, solvents, colouring agents.
- the use of solvents, abrasive scouring agents (powders, creams), undiluted or concentrated cleaning agents, especially coloured, acetone or ammonia based agents is not permitted.
- do not leave stains to dry as they may permanently discolour the surface.
- do not use hard bristle brushes or strong scouring or bleaching agents
- do not cook without the cooker hood on.
Cleaning and maintenance
- use a soft cloth and special cleaning products for varnished wood fronts
Hinges. Adjustment, assembly and disassembly
When kitchen furniture is assembled by our company, the installation team makes the final adjustment of the furniture fronts as part of the customer service.
Over time, however, the furniture fittings may require readjustment, which is already the responsibility of the customer.
The furniture hinges used by our company are characterised by a full range of adjustment in all three planes.
Drawers. Conditions of use.
Drawers and pull-outs should be used as intended. Overloading and e.g. leaning against them both in open and closed position should be avoided as it may affect the durability of the used drawer runner systems.
Load capacity of individual drawer runner systems.
- standard roller tracks - 10kg
- METABOX system - 15kg
- system on ball bearing slides - 15kg
- MODERN BOX soft-closing system - 20kg
- BLUM TANDEM soft-closing system - 20kg
- BLUM TANDEMBOX soft-closing system - 30kg
Olsztyn, 01.06.2008
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